Article 1. General Note on Terminology

The words and terms used in these Terms and Conditions, although expressed in the masculine form, equally apply to both genders (male and female) and to both singular and plural, regardless of whether they appear in masculine or feminine form, or in singular or plural.

Article 2. Subject and Application of the Terms

These General Terms and Conditions (hereinafter: “Terms”) apply to courses, workshops, and other educational programs organized by AKADEMIJA, obrt za edukaciju, prevođenje i kreativni razvoj (a business for education, translation, and creative development), with its registered office at Šetalište dr. Ivše Lebovića 28, 43000 Bjelovar (hereinafter: “the School”).

For the sake of transparency, these Terms define the rights and obligations of the Participants and the School. By enrolling in a course, the Participant confirms that they are familiar with these Terms, that they understand them, and that they accept them as binding (Article 295 of the Obligations Act).

Article 3. Means of Communication

All communication with the School may take place:

• in person at the School’s address: Šetalište dr. Ivše Lebovića 28, 43000 Bjelovar
• in writing to the School’s address: AKADEMIJA, obrt za edukaciju, prevođenje i kreativni razvoj, Šetalište dr. Ivše Lebovića 28, 43000 Bjelovar
• by e-mail at: info@akademija.com.hr
• by telephone at: +385 95 751 54 59

Article 4. Application and Enrollment in the Course

Participants may apply for a course by telephone, by e-mail, or in person at the School’s premises.

By applying, the Participant reserves a place in the course. After the application, the Participant will receive by e-mail an official Offer from the School, including the General Terms and Conditions of Business. An integral part of the General Terms and Conditions are the House Rules as well as the GDPR & Privacy Policy.

If the Participant accepts the Offer and agrees to the Terms, this is confirmed by paying the full course fee to the School’s bank account specified in the Offer. Upon receipt of payment, it is considered that a Contract has been concluded between the School and the Participant (Article 252 of the Obligations Act).

Article 5. Termination of the Contract within 14 Days

The Participant has the right to unilaterally terminate the Contract within 14 days of its conclusion, without giving any reason (Article 79 of the Consumer Protection Act). The period begins on the day the Participant pays the full course fee specified in the Offer.

To exercise this right, the Participant may use the Standard Information Form for unilateral contract termination, which is available at the School’s premises and on the School’s website. The form is an integral part of the Offer and the General Terms and Conditions.

The School will promptly confirm receipt of the termination statement in writing (by e-mail).

Article 6. Late Enrollment

If the group has already started, late enrollment is possible only if the Participant has not missed more than four class hours. In such a case, the course fee will not be reduced for the missed hours. The Participant is responsible for independently catching up on any missed material.

Article 7. Prices

The prices of courses, workshops, and other educational programs offered by the School are determined according to the Price List for the current calendar year.

The Price List is published on the School’s notice board, on the School’s website, and in the official Offer that the Participant receives after registration.

All prices are stated in the official currency of the Republic of Croatia – euro (€). Since the School is not part of the VAT system, all prices are quoted without VAT.

Article 8. Textbooks and Materials

Participants are required to obtain their own textbooks and teaching materials necessary for the course, unless otherwise indicated.

The cost of purchasing textbooks and materials is not included in the course fee and is to be borne by the Participant. The School will provide Participants with a list of required materials no later than when sending the official Offer.

Article 9. Payment Method

As confirmation of enrollment in the course, the Participant is required to pay the full course fee to the School’s bank account indicated in the Offer no later than 14 days before the start of the course (including Saturdays and Sundays).

Payments are to be made exclusively via bank transfer (direct transfer to the School’s account using a standard payment form or online banking).

Cash payments at the School, card payments, and installment payments are not accepted.

Article 10. Refund of Paid Amount

The Participant has the right to unilaterally terminate the Agreement within 14 days from the date of its conclusion, without providing any reason.

To request a refund, the Participant must submit to the School a personally completed Request for Refund of Funds form. The form is available at the School’s premises and on the School’s website.

The School will refund the paid amount to the IBAN provided by the Participant in the Request, no later than 10 working days from receipt of the Request.

In the event the Participant voluntarily withdraws from the course after it has started, the School retains the full amount of the paid course fee.

Article 11. Withdrawal Due to Exceptional Circumstances

In the event of exceptional circumstances that the Participant could not have foreseen at the time of entering into the Agreement (e.g., serious illness, relocation, or other justified reasons), the Participant may request to withdraw from the course even after it has started and may request a refund of part of the paid amount.

The Participant is obliged to provide relevant documentation confirming the occurrence of the exceptional circumstance. The School will review the request and refund the amount reduced by the cost of the course hours already attended.

Article 12. Course Cancellation by the School

The School reserves the right to cancel or postpone the start of a course in the event of an insufficient number of registered participants, teacher illness, technical or organizational reasons, or other unforeseen circumstances beyond the School’s control (force majeure).

In the event of course cancellation before its start, the School will refund 100% of the paid amount to the Participant no later than 10 working days from the date of cancellation.

Article 13. Participant’s Responsibility

The Participant is required to attend classes regularly and punctually, and to comply with the School’s rules and the lecturer’s instructions.

Frequent absences or delays do not obligate the School to make up for missed lessons. The Participant is responsible for their own safety during classes, including the use of equipment and materials.

The Participant must inform the School in advance of any health or other circumstances that may affect their safe and effective participation in classes, as well as the participation of other students.

Article 14. Responsibility of the School

The School undertakes to provide qualified instructors and high-quality teaching materials, as well as to maintain the premises and equipment in proper condition.

The School is not responsible for lost, damaged, or stolen personal belongings of Participants during their stay on the School’s premises.

The School will take all reasonable measures to ensure safety during classes, but will not be held liable for injuries resulting from non-compliance with instructors’ instructions or safety rules.

Article 15. Final Provisions

Any disputes between the Participant and the School shall be resolved amicably. If an amicable resolution is not possible, the parties agree that the competent court in Bjelovar shall have jurisdiction.